File indexing creates metadata rich references for digital documents, allowing them be searched quickly and effectively. It helps organizations manage the chaos of files that plague departments such as receivables, accounts payable, and procure-to pay. This improves accessibility and productivity, because it ensures that...

Customer relationship management (CRM) is an enterprise strategy that is geared towards improving customer satisfaction and loyalty by delivering experiences that are unique to each customer. This is achieved by the use of processes, technology, and collaboration across departments. In decades past, maintaining these...